Tuesday, March 22, 2011

Go online and discuss an example of conflict you experienced at work. How was it handled? Were sound conflict resolution tactics used. What would you do differently if you were a nurse manager?

A conflict at work that I experienced is when my nurse manager called me in and accused me of unauthorized overtime. I was so confused and shocked because I had not had unauthorized overtime. I worked my scheduled hours, and then my nurse manager had asked me to pick up extra hours because she had fired too many nurses and there were not enough nurses to cover all the shifts. When she called me to accuse me, she caught me off guard because she called the day after I had worked a night shift and woke me up out of my sleep. I denied the unauthorized overtime, but my nurse manager continued to yell at me. I got up out of bed and calculated all of my hours for the week. I showed it out on paper how I had no been over. I went into work to show her. She already knew that she was wrong in accusing me. She attempted to apologize to me, but it was more of just saying that I should not work so many hours next time.

I was the nurse manager I would not accuse people without looking over all of the facts. I would not accuse someone of unauthorized overtime that I had asked them to do. My current nurse manager just is trying to prove to other people that she is in power. I want to be more of a team mate and a resource to my employees.

Friday, March 4, 2011

motivation

Motivation is everything! It is why people do anything. Nothing would get down without a motivating reason. There are so many ways/reasons of motivation. Many instances I am motivated by time-due dates, wanting to be doing something else so I have to do the task. One time I really felt unmotivated because of a manager's actions. I was doing what I thought was above and beyond at my job. All the other people I worked with always talked about how great of a job I did and how they liked working with me. Then I got called in by my manager. She informed me that she did not think I was doing a good job and was not doing very much around the work place. I was shocked. I initially tried to do even better than I was, to prove to my boss how good of an employee I was. But I just kept getting told that I was not very good by my manager. This was not motivating at all. It felt like no matter how hard I tried to please her, she was unhappy. It would have been more motivating to me if she had said some positive comments to me.